• Where we operate

    We support a variety of customers, from simple single-user and concessionary travel programmes to complex multi-modal and multi-operator configurations.

    As a small-to-medium-sized enterprise, we pride ourselves on our reputation for outstanding products, technical support, delivery capability and high levels of customer service. Our in-house research, strategy and development capabilities give us an affordable, well-managed ability to develop market-leading technologies and affordably maintain existing products.

  • Diligent

    As part of our continuous improvement processes, we ensure to stay-up-to-date with the latest developments within the transport management market as well as developments in new technology, led by our product team and an independent board of advisors.

  • Hands-On

    We run regular deep dive workshops with our key customers, run by your Account Manager and attended by Product and Technical team members from Unicard, to discuss industry perspectives and upcoming challenges.

  • Collaborative

    We also have a quarterly customer forum, bringing representatives from all of our key clients together to discuss the latest trends and collaborate on solutions together.

  • Knowledgeable

    Each year we select certain customers to also join our Transport Advisory Council, which aims to create transport centres of excellence throughout the UK to promote knowledge sharing and best practice implementation.

Local Authority

County and Unitary Authorities

We offer a range of turn-keylow maintenance solutions for local authorities to deliver multi-operator commercial travel products, as well as concessionary travel schemes such as school transportENCTS or youth schemes. At Unicard, we fully host and manage our own solutions which are backed by 24/7 support and professional services consultancy for peace of mind. Our services can be purchased through existing frameworks, and include proven integration with supporting services such as identity checking, card production or revenue management.

Our schemes can also be expanded to cover non-traditional modes of travel like ferriestollsparking, and even local council services like library and leisure access.

Large Scale

Large Cities and Transport Authorities

As well as being the UK’s leading provider of ITSO HOPS infrastructure, our ticketing and transport management platform is ready to help you meet the latest challenges posed by mobility-as-a-servicefuture transport zonesmulti-modal travelmicro-mobility, and more

Developed around a powerful account-based-ticketing system, our products are the central hub for customer records, data managementretail and self-serviceticket infrastructure, and third-party integrations. Our customers can choose to implement our full mobility-as-a-service platform, backed by carefully pre-selected third-party service partners to offer a complete solution for all of your requirements.

Additionally, we can deliver individual solutions around key mobility challenges like ticketingidentity managementrail ticketingmicro-mobilityretailinspection, and parking.

Private and Commercial

Transport Operators

We provide a fully hosted and managed system for private and commercial transport operators across any mode of travel, from simple issuance and top-up of travel passes to cards or mobile phones, to complete MaaS-ready transport management.

Our solutions cover onlinemobile and travel shop retail channels, as well as integration with ITSO equipment and other schemes such as ENCTS.

We can also securely integrate with your existing technology, workflows and suppliers through our open API and bespoke development capabilities, to deliver a complete, future-proofed solution.

Partner Integration

Partners, Equipment Suppliers and System Integrators

Our ITSO terminal software components are widely recognised to be industry-leading, enabling you to offer ITSO-certified ticket solutions without costly and time-consuming certification. We also offer middleware for UK rail ticket retail that simplifies RDG certification, comprising of both hardware and RDG back-office integrations.

Our terminal software is backed by dedicated developer support services and a flexible commercial model. In addition, we also provide a fully white labelled managed service that allows you to offer ITSO ticketing schemes to your customers, including HOPSPart 11 remote ticketing, and a cardholder management system.

Reach out to the Unicard team to find out more about how we can help