Unicard Careers
Project Manager
Due to our constant expansion, we are recruiting for a Project Manager
- Wimborne, UK

Our Business

As the leading provider of software solutions for public and private sector transport management and smart ticketing, for nearly 20 years Unicard has been trusted by millions of passengers to get them where they need to be. Today, our solutions can be found throughout the UK, processing over half a billion transactions a year.

Since we started in 2003, a wide range of local authorities, transport operators and hardware manufacturers have depended on our capabilities in strategy, design, development, testing and delivery. We support a variety of customers, from simple single-user and concessionary travel programmes, to complex multi-modal and multi-operator configurations. Examples include:

Employing approximately 80+ people across the UK and Bulgaria, our in-house research, strategy and development capabilities give us an affordable, well-managed ability to develop market leading technologies and affordably maintain existing products. As a small-to-medium-sized enterprise, we pride ourselves on our reputation for outstanding products, technical support, delivery capability and high levels of customer service.

Role Purpose

Responsible for the day-to-day management and successful delivery of customer and internal projects, playing the lead role for project governance, planning, executing, monitoring, controlling and closing projects. The goal is to control and deliver projects using defined processes and controls, usually following the Prince2 methodology, to ensure they are managed and delivered within time, budget and to the highest possible quality.

Prince2 covers the controlling of project boundaries, stages, project delivery and a method to identify continuous improvements for both projects and the business. The ability to learn quickly and offer proactive insight and drive change, as well as bring new thinking and ways of working, split across different geographic locations, is a must, as is possessing drive, ambition and very strong interpersonal skills.

Role Dimensions

  • Management of customer relationships
  • Create and Manage various Project Management documentation (see outputs)
  • Follow all Unicard Governance and Procedures
  • Ensure Project Governance is Managed
  • Working closely with Internal Software Development, Test and Support Teams
  • Hold regular Technical Workshops / Meetings
  • Regular Communication with Customer, ensuring a strong relationship
  • Managing delivery of Projects to budget and time
  • Identifying customer requirement changes / improvements during Projects
  • Promoting of Unicard Solutions and Services
  • Managing Project Management Time / Costs Effectively
  • Ensuring effective use of Project resource time, such as Software Development Staff to manage costs
  • Maximising margin and/or profit in accordance with company objectives

Person Specification

  • Prince2 Practitioner Trained (or similar)
  • Good communicator at all levels
  • Approachable
  • Pro-active approach
  • Positively communicates with enthusiasm and clarity
  • Determination to succeed
  • Analytically minded
  • Open mindedness
  • Ability to translate business requirements into tangible solutions
  • Listens and understands customers’ requirements
  • Able to build successful customer – supplier relationships
  • Delivers outstanding customer and project service
  • Works collaboratively with others
  • Manages risk
  • Displays sound judgement, makes effective, timely decisions
  • Dependable, takes personal responsibility
  • Open, trustworthy and trusting
  • Commercial awareness
  • Self-disciplined and able to manage own time and resources
  • Contractual and SLA Awareness
  • Manages cost whilst maintaining profitability
  • Seeks opportunities to learn and develop
  • Able to advise and direct stakeholders
  • Ability to influence and win respect

Technical/Professional Specification


  • Prince2 Practitioner Accreditation (or similar)
  • Demonstrate key project processes and documentation competency
  • Fundamental Project Management Skills
  • Project Life Cycle Management Experience
  • Public Transport Smart Card / ITSO reading technology
  • Managing implementation of Public Transport or Parking Software Development
  • Demonstrate contractual and SLA awareness
  • Experience of Network Infrastructures
  • Experience of Data Migration Projects
  • Understanding of Database Management
  • Previous project experience of engaging and managing at all levels s
  • Face to face customer engagement experience at all levels
  • Commercial acumen and sound business understanding
  • Demonstrable record of successful delivery of ticketing software and hardware
  • Competent IT skills- Excel, Word and PowerPoint.
  • Presentable and articulate
  • A full UK driving license


  • Experience delivering large scale complex projects
  • Previous industry experience
  • Knowledge of Unicard’s core products and services

What We Offer

  • Knowledge sharing (working with experienced professionals)
  • Great work environment and friendly atmosphere
  • Company cash plan
  • Office with a central location or opportunity to work completely remote
  • Additional health cover
  • Auto-enrolment for pension
  • Regular team-building and office events
  • Career development
  • Competitive remuneration package

Click Here to Download the Full Job Description