Online Passenger Portal

With 63% of households in the range of 57-64 years of age accessing the internet using broadband (Ofcom, "Access and Inclusion" 2009), Unicard's online passenger portal www.concessioncard.net is helping TCAs meet their channel shifting and business transformation objectives with respect to the supply of the free ENCTS bus pass.

Concessioncard.net offers age eligible citizens the ability to register online, have their identity approved in real-time and request a new or expired ENCTS card to be printed and sent to them. The managing TCA simply logs into the Admin console and begins the day with a list of card requests, ready for printing in-house of by the preferred bureau.

Experian’s solution, Authenticate for Public Sector, seamlessly integrates with Unicard’s registration site and CMS and provides real-time identity validation checks. It uses an electronic approach, which meets Her Majesty’s Government (HMG) guidelines, to validate and verify customer’s age and residency remotely. An individual's biographical data is compared against Experian’s vast database, which contains biographic footprints established for 45 million UK citizens and holds in excess of 1 billion records. An authentication decision is given in seconds, with no need for paper-based proofs.

Councils are able to subscribe to this service independently of their CMS or local database type. The service comprises delivery of a personalised e-registration page, accessible directly from the Council web site, as well as the re-direction of post code relevant requests made on the generic www.concessioncard.net portal.

To see the demonstration site please call Unicard
Tel: 01202 850 814
sales@unicard-uk.com

For more information about Experian's service, Authenticate for Public Sector, click here.